Need of OpenCart Development in Ecommerce Business

OpenCart is an online store maintenance ecommerce system which is based on PHP. Anyone interested in OpenCart development needs to get a GNU General Public License. As a database it uses MYSQL and other HTML components.

Christopher G. Mann served as the first OpenCart developer and creator in 1998. It was publicly released on May 11 1999. OpenCart, over the years, has emerged as the premium brand in ecommerce with many superior qualities than its contemporaries like Magento and Shopify! The advantage of using OpenCart is clearly seen in the languages supported, the countries it is available in, the fact that it is free, certain inventory management features like reorder alerts and multiple warehouse support, hosting facility like FTP access, and many other miscellaneous features like newsletters, low stock alerts, one page checkouts!

Importance OpenCart Dvelopment

• OpenCart, till today, is an open source freeware. Hence, it naturally has the advantage of empowering any OpenCart developer.
• Optimization of development projects is possible through the generation of various reports like Sales reports, Products Purchased and Products Viewed reports.
• OpenCart provides 24/7 366 days technical support and implementation and maintenance support.
• World class facilities for project management and delivery are provided by OpenCart development.
• It is an ecommerce platform that has sensible and perfectly simple MVC structure bringing subtlety to not only its back-end but also its front-end.
• Various miscellaneous benefits exist such as 20+ payment gateways, 8+ delivery methods, several languages facilitated, online training and an amazing community.

Need in the 21^st Century

• A need is being felt among ecommerce circles to facilitate automatic addition of features with the help of modules.
• Today all forms of flexibility in ecommerce come at high cost. With OpenCart developer, this cost is only valid till the time required to develop these facilities.
• What is the need of the ecommerce platforms of today? You have to ask this first. The answers may be anywhere from easier usability, need for multiple extensions, readymade modules and templates, to forums, documentation, and ease of editing. OpenCart embodies all these facilities.

Bestwebsitesdesigner.com  provides you with our professional team which is highly competent in OpenCart functionality . Our team includes highly talented and specialized members with extensive expertise in the field of ecommerce development and OpenCart Development.

Features of Good Customer Support Services!

Good customer support services are important for ensuring brand loyalty and dedicated customer involvement in the company affairs. If there is no proper flow of customer support, the customer may feel that he/she has been cheated. No customer can feel fully satisfied until he/she is given the full mother lode of services. What is important to note is that although the customer may not always get the exact product he was looking for, he can be satisfactorily convinced that he at least did not get cheated by substandard customer support services!

Quality customer service can actually take a business far beyond just plain success!  It can make a businessman not just the king but also the KINGMAKER! It has the potential to create a sense of GOODWILL among the community. Thus, this is a form of indirect marketing in which the approach is of the ‘not in your face’ but a more ‘just round the corner if you need us’ type!

That being said, let’s see some features of Top Notch Customer Support Services:

• Empathy: This is the primary requirement for any service provider. As many businessmen already know, many operate via a feeling of self-concern. How can I sell MY product? Very few care to think from the tangible customer’s perspective! It takes a certain degree of time and caring conscience to look at the world from the other person’s eyes and put yourself in other’s shoes! Here, every responsible businessman will ask the right question: Why will the customer buy my product? What are the customer’s needs? This quality is much more important than and goes beyond sympathy!

• Persuasion Skills: This skill is essential in modern-day customer support services. This is because today there are a lot of different types of support services available in the market. People are being given a ton of information with too little explanation. Thus, this will create a confusing state. Hence, persuasion skills are necessary, not just to say that your product is better than the other person’s or to belittle other’s products, but to be able to convince the other person how your product/service helps him overcome his problems!

• Calming Presence: This means that people should be able to feel relaxed in your presence. They must readily open up to you. This is essential for the research done that people tend to buy more in a relaxed state of mind. People also tend to reciprocate in a more positive way and listen more to advertisements and marketing when they are calm.

The above points are a must if customer support services are expected to grow and prosper in a healthy way in the near future!  You can also know about B2B Appointment Setting Services. 

The Many advantages of Call Center Outsourcing!

Call center outsourcing is a feature that is growing in magnitude every day of the week. This is because there is need being felt to perform basic functions at the grass-root level, because the higher management are too busy doing other work! Inboundoutsourcing call center services are much in demand nowadays. These are not just limited to answering phone calls, but also virtual receptionists, chatting help, technical support, and also a feasible all round 24/7 shoulder to lean on!

Let’s see some advantages of all general call center outsourcing services:

• Decreased Call Abandonment: This is an obvious one! When the service is outsourced then there are no longer wait times and no longer call abandonment. This is because there are dedicated personnel to cater to the client requirements.
• Customer Satisfaction at a whole different level: Customers are left feeling satisfied to the brim. They feel as if you, the company, support their cause. Such type of customers are expected to return again and again!
• Reduced Cost and More Time: This is a classic advantage of call center outsourcing!   Rather than a DIY approach to all work, it is more important to see how much cost you will save in the long run. It requires not just money and time but also effort to give service from the scratch! Unless you are a fanatic (like a health one who likes to grow his own organic food or tie a cow outside his house), it is an uphill task! This will also give you the opportunity to concentrate on much more important tasks and high priority work!
• Business Continuity Preservation: This means that with inbound outsourcing call center services, the business can continue expansion of all its business activities, while at the same time; it can cater to maintenance and service operations. Both these priorities have importance from the point of view of the business.
• Eliminate Staffing: Since a call center outsourcing services team will handle all of the issues, there is no need of a separate team that is required to be hired. This can save the company lot of costs. They then have the convenience of approaching the call center only when they have work instead of committing to an employee who will demand regular salary!

There exist many more; however, the above salient points are enough to put some wisdom into a sensible human being!

Characteristics of B2B Appointment Setting!

B2b appointment setting is a subset of business development. It involves opening up new channels for developing new routes and avenues into new forms of marketing, sales and openings that were never considered before. A business developer as to speak directly with a client on telephone, conference call, and so on.  When a developer makes the call, he/she has to be very cautious as to whether he/she is sending the right message or not. This is because he/she is representing the firm he/she is working for! This is where professional appointment setting services come handy!

Here are some characteristics of commercial appointment setting:

• Customer Service: This is the first (if not the only) goal of b2b appointment setting. The customer is always right. Never contradict the customer, because if you do, the customer goes into a defensive position and shrivels all up! That is the end of cooperation from him!
• Common Problem Solving: This means that the appointment setting services offer to solve a problem that is common to all the people in that domain. If the services can solve that problem, it is an implication that your problem too can be solved.
  
• Lead Generation: B2b appointment setting is a way for saving the Business Development and Sales team times for initial first contact dealings with a prospective client. This first interaction can involve information such as what company you represent? What are the basic work areas of your company? And, most importantly, what the company (we) can do for you? It may also involve what inconsistencies and discrepancies their website may have and how we have the technical know-how to help overcome them.
  
• Language of Selling: Appointment setting services know how to  speak in such a way, so that the people listen. They form the basic framework in which sales and business development people work and thrive in. They know the exact way to structure and frame any message. They may  know a variety of ways to professionally deliver messages! Hence, we can say with conviction that they know the syntax and grammar of persuasion!
• Experience Leads the Way:  The b2b appointment setting is an easy way to get things done professionally as they have the know-how and have the experience. They may have logs of  thousands of hours into the art of appointment-making , thus making them adept at each and every facet of this complex procedure! Here you can also Read about  Technical Support Services, BPO and Customer support services. 

Whiteboard Animation videos

Quick facts about whiteboard animation videos

A whiteboard animation is a extend type of animation in which you put across your message by using simple sketches in stop motion form and voiceovers. Here are some quick facts about whiteboard animation videos:

·        Pictography is considered the oldest and easiest way of communication. And whiteboard animation uses pictography.

·        Starting from the time of Disney’s Mickey Mouse the use of stop motion white background was started which further developed into Whiteboard animation.

·        The first whiteboard commercials were from the American postal service UPS.

·        Any difficult message conveyed through creative videos tends to have more chance of getting understood.

·        A study shows an average human attention span is just 8.5secs. And no matter how boring the content is people tend to spend more than an average attention time over whiteboard animation video.

·        These animations can give a long lasting impression on one’s mind than verbal or written messages.

·        The speed and convincing power of whiteboard animation videos are comparatively high.

·        Communication studies shows people are more incline to act after watching a whiteboard animation video of product or services.

·        Whiteboard animation is an interesting way of making complex message memorable.

·        109 countries around the world is using whiteboard animation for marketing since then and still growing.

·        Some of the most famous whiteboard animations were produced by RSA Animate.

·        At first whiteboard animation videos were drawn by hand and then produced in from of stop motion.

·        Now software like VideoScribe, Explaindio and Easy Sketch Pro are used for whiteboard animation.

·        Though some of the tools and techniques have changed in whiteboard but the basics are still same.

·        Other than advertisements, whiteboard videos are enormously been used for cartoons and tutorials for children.

Contact whiteboard videos maker in Miami, USA for your Business.